#twiceasnice Recruiting placed a Team Lead (Call Center & Repair Services) for a PE-backed consumer products manufacturer in the Mid-Atlantic. The role is in Manufacturing, specifically Consumer Products. The client is a pe-backed company. First qualified candidate submitted in 5 days. Offer extended in 5 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record
Team Lead (Call Center & Repair Services)
Manufacturing · Mid-Atlantic
Customer Service & Support
Manager
On-site
Consumer Products
PE-Backed
Team Lead (Call Center & Repair Services) successfully placed by #twiceasnice for a PE-backed consumer products manufacturer in the Mid-Atlantic.
From the completed search:
Our client in the Appliance industry is looking for a Team Lead to add to their team in Edison, NJ. Reporting to the Director of Customer Experience, you will be responsible for a team of call representatives, ensuring call escalations are properly handled, and working to exceed company metrics for your team. Our client is looking for someone who is detail-oriented, able to multi-task in a fast-paced environment and is able to find improvements easily. To be successful in the role, you must have a professional demeanor with a background in call center/ management. This is a great opportunity to lead an established team in a high-visibility role.
**After a few months of initial training, this role will work permanently onsite in Edison, NJ**
Search Details
| Role | Team Lead (Call Center & Repair Services) |
| Role Level | Manager |
| Industry | Manufacturing |
| Region | Mid-Atlantic |
| Work Model | On-site |
| Salary | ~$100,000 |
| Days to First Accepted Submittal | 5 |
| Intake to Offer-Extended Candidate | 5Days From Intake Call to Offer Extended Candidate |
| Our Fee | 9.9% |
| Guarantee | 18 months |
Fee Comparison
| Our Fee (9.9%) | $9,900 |
| Industry Standard (20%) | $20,000 |
| Client Savings | $10,100 |
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