#twiceasnice Recruiting placed a Team Lead (Call Center & Repair Services) for a PE-backed consumer products manufacturer in the Mid-Atlantic. The role is in Manufacturing, specifically Consumer Products. The client is a pe-backed company. First qualified candidate submitted in 5 days. Offer extended in 5 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record

Team Lead (Call Center & Repair Services)
Manufacturing · Mid-Atlantic

Customer Service & Support Manager On-site Consumer Products PE-Backed
Team Lead (Call Center & Repair Services) successfully placed by #twiceasnice for a PE-backed consumer products manufacturer in the Mid-Atlantic.
From the completed search:

Our client in the Appliance industry is looking for a Team Lead to add to their team in Edison, NJ. Reporting to the Director of Customer Experience, you will be responsible for a team of call representatives, ensuring call escalations are properly handled, and working to exceed company metrics for your team. Our client is looking for someone who is detail-oriented, able to multi-task in a fast-paced environment and is able to find improvements easily. To be successful in the role, you must have a professional demeanor with a background in call center/ management. This is a great opportunity to lead an established team in a high-visibility role. **After a few months of initial training, this role will work permanently onsite in Edison, NJ**

RoleTeam Lead (Call Center & Repair Services)
Role LevelManager
IndustryManufacturing
RegionMid-Atlantic
Work ModelOn-site
Salary~$100,000
Days to First Accepted Submittal5
Intake to Offer-Extended Candidate5Days From Intake Call to Offer Extended Candidate
Our Fee9.9%
Guarantee18 months
Our Fee (9.9%)$9,900
Industry Standard (20%)$20,000
Client Savings$10,100