Customer Service Specialist
Manufacturing · New England

Our client in the manufacturing industry is looking for a Customer Account Manager to add to their team in Essex County, Massachusetts. You will be responsible for maintaining customer satisfaction and retention through active outreach, assistance, and nurturing of customer accounts. Ideal candidates will have at least one year of customer service experience in the industrial or manufacturing industry. Our client is looking for a high-energy individual who loves to build relationships with people. This is a phone-intensive role, so impeccable communication and presentation skills are a must. This is a great opportunity to join a company with a breathtaking office space dedicated to creating a culture of inclusion, collaboration, and overall happiness for all employees.