#twiceasnice Recruiting placed a Product Support Specialist for a PE-backed medical device manufacturer in the New England. The role is in Manufacturing, specifically Medical Device Manufacturing. The client is a pe-backed company. This is a repeat client with 18 total searches. First qualified candidate submitted in 1 days. Offer extended in 58 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record
Product Support Specialist
Manufacturing · New England
Customer Service & Support
Entry/Coordinator
On-site
Repeat client · 18 total searches
Medical Device Manufacturing
PE-Backed
Product Support Specialist successfully placed by #twiceasnice for a PE-backed medical device manufacturer in the New England.
From the completed search:
Our client in a specialized manufacturing industry is looking for a highly organized Product Support Specialist to add to their team near Lowell, MA. In this role, you will deliver comprehensive product support by working cross-functionally with Operations and Engineering to develop a strong knowledge and understanding of the company’s portfolio of products. The ideal candidate will have a natural interest in how things work, a passion for problem-solving, and will be eager to learn the inner workings of our client’s technology. To be successful in the role, you will use your strong analytical skills and excellent written/verbal skills to interact with clients and team members to provide support and generate solutions. This is a great opportunity to join a well-established company that prioritizes collaboration, continuous improvement, and exceptional service for its global client base.
Search Details
| Role | Product Support Specialist |
| Role Level | Entry/Coordinator |
| Industry | Manufacturing |
| Region | New England |
| Work Model | On-site |
| Salary | ~$65,000 |
| Days to First Accepted Submittal | 1 |
| Intake to Offer-Extended Candidate | 58Days From Intake Call to Offer Extended Candidate |
| Our Fee | 9.9% |
| Guarantee | 18 months |
| Repeat Client | Yes — 18 total searches with this client |
Fee Comparison
| Our Fee (9.9%) | $6,435 |
| Industry Standard (20%) | $13,000 |
| Client Savings | $6,565 |
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