#twiceasnice Recruiting placed a Product Support Specialist for a PE-backed medical device manufacturer in the New England. The role is in Manufacturing, specifically Medical Device Manufacturing. The client is a pe-backed company. This is a repeat client with 18 total searches. First qualified candidate submitted in 1 days. Offer extended in 58 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record

Product Support Specialist
Manufacturing · New England

Customer Service & Support Entry/Coordinator On-site Repeat client · 18 total searches Medical Device Manufacturing PE-Backed
Product Support Specialist successfully placed by #twiceasnice for a PE-backed medical device manufacturer in the New England.
From the completed search:

Our client in a specialized manufacturing industry is looking for a highly organized Product Support Specialist to add to their team near Lowell, MA. In this role, you will deliver comprehensive product support by working cross-functionally with Operations and Engineering to develop a strong knowledge and understanding of the company’s portfolio of products. The ideal candidate will have a natural interest in how things work, a passion for problem-solving, and will be eager to learn the inner workings of our client’s technology. To be successful in the role, you will use your strong analytical skills and excellent written/verbal skills to interact with clients and team members to provide support and generate solutions. This is a great opportunity to join a well-established company that prioritizes collaboration, continuous improvement, and exceptional service for its global client base.

RoleProduct Support Specialist
Role LevelEntry/Coordinator
IndustryManufacturing
RegionNew England
Work ModelOn-site
Salary~$65,000
Days to First Accepted Submittal1
Intake to Offer-Extended Candidate58Days From Intake Call to Offer Extended Candidate
Our Fee9.9%
Guarantee18 months
Repeat ClientYes — 18 total searches with this client
Our Fee (9.9%)$6,435
Industry Standard (20%)$13,000
Client Savings$6,565