#twiceasnice Recruiting placed a Customer Success Manager - IT Services for a managed it firm in the South Central. The role is in IT Services, specifically Managed IT Services. This is a repeat client with 6 total searches. First qualified candidate submitted in 7 days. Offer extended in 8 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record

Customer Success Manager - IT Services
IT Services ยท South Central

Customer Service & Support Manager On-site Repeat client · 6 total searches Managed IT Services
Customer Success Manager - IT Services successfully placed by #twiceasnice for a managed it firm in the South Central.
From the completed search:

Our client in the IT Services industry is looking for a Customer Success Manager to add to their team in Houston, TX. Reporting to the Sales Manager, you will be responsible for nurturing a list of customers, ensuring that they are satisfied with the services provided, seeking referrals, and prospecting for new business with them whenever possible. The ideal candidate will enjoy technology and possess strong organizational and time management skills. To be successful in the role, you must present yourself professionally, understand the importance of collaborating with the customer and work cross-functionally with the entire team. This is a great opportunity to join a growing team, have autonomy, and grow customer relationships.

RoleCustomer Success Manager - IT Services
Role LevelManager
IndustryIT Services
RegionSouth Central
Work ModelOn-site
Salary~$55,100
Days to First Accepted Submittal7
Intake to Offer-Extended Candidate8Days From Intake Call to Offer Extended Candidate
Our Fee9.9%
Guarantee18 months
Repeat ClientYes — 6 total searches with this client
Our Fee (9.9%)$5,455
Industry Standard (20%)$11,020
Client Savings$5,565