#twiceasnice Recruiting placed a Customer Success Manager - IT Services for a managed it firm in the South Central. The role is in IT Services, specifically Managed IT Services. This is a repeat client with 6 total searches. First qualified candidate submitted in 7 days. Offer extended in 8 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record
Customer Success Manager - IT Services
IT Services ยท South Central
Customer Service & Support
Manager
On-site
Repeat client · 6 total searches
Managed IT Services
Customer Success Manager - IT Services successfully placed by #twiceasnice for a managed it firm in the South Central.
From the completed search:
Our client in the IT Services industry is looking for a Customer Success Manager to add to their team in Houston, TX. Reporting to the Sales Manager, you will be responsible for nurturing a list of customers, ensuring that they are satisfied with the services provided, seeking referrals, and prospecting for new business with them whenever possible. The ideal candidate will enjoy technology and possess strong organizational and time management skills. To be successful in the role, you must present yourself professionally, understand the importance of collaborating with the customer and work cross-functionally with the entire team. This is a great opportunity to join a growing team, have autonomy, and grow customer relationships.
Search Details
| Role | Customer Success Manager - IT Services |
| Role Level | Manager |
| Industry | IT Services |
| Region | South Central |
| Work Model | On-site |
| Salary | ~$55,100 |
| Days to First Accepted Submittal | 7 |
| Intake to Offer-Extended Candidate | 8Days From Intake Call to Offer Extended Candidate |
| Our Fee | 9.9% |
| Guarantee | 18 months |
| Repeat Client | Yes — 6 total searches with this client |
Fee Comparison
| Our Fee (9.9%) | $5,455 |
| Industry Standard (20%) | $11,020 |
| Client Savings | $5,565 |
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