Customer Service Representative
Manufacturing · Mid-Atlantic

Our client in the business supplies and distribution industry is looking for a Customer Service Representative to join their culture-focused, easy-going Team of 20 in New York, NY. This position is 100% onsite near Madison Square Park. Working across customer support, warehousing, and operations, you’ll play a key role in maintaining seamless communication across each department while ensuring customer satisfaction with consistent and timely follow up. Although most of your time will be spent on customer service, most communication will be via email and less inbound calls. If you’re looking for less of a call center type setting, this could be a great fit. To be chosen for this role, you must have a background supporting sales team members with administrative functions such as order management and customer relations. You will be mentored by their Operations Leader who has been with the Team for over 20 years so anything you haven’t already been exposed to; you will have the opportunity to learn from someone who will ensure you are set up for success. To our client, culture is everything. They are a third-generation family-owned company and believe in creating a supportive, casual environment where you can enjoy coming to work each day.