Customer Service Representative
Healthcare · Mid-Atlantic

Our client in the life sciences industry is looking for a Customer Service Representative to add to their team in Gaithersburg, MD. This is an in-office position. Reporting to the Program Manager, you will be responsible for handling client inquiries while providing recommendations on their service offerings to support the securement of new business. To be chosen for this role, you must have three years of customer service or sales experience with a patient, consultative approach to guiding clients. Because you will be corresponding with prospects to promote their services, an upbeat, charismatic attitude is a must. Beyond the bullets below, our client is looking for someone who is eager to learn their niche industry and be a pivotal role within their team. This is a newly created position because of the tremendous year-over-year growth our client has experienced so this is a great opportunity to get in now with additional opportunities for upward mobility almost certainly down the road. If you have a passion for delivering exceptional customer service and would be excited to leverage your skills into developing business opportunities, this is your chance to join a stable, supportive company where team members stay for the long haul.