#twiceasnice Recruiting placed a Customer Service Manager for a biotech & pharma company in the Pacific. The role is in Healthcare, specifically Biotech & Pharma. The client is a private company. This is a repeat client with 3 total searches. Offer extended in 14 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record
Customer Service Manager
Healthcare · Pacific
Customer Service & Support
Entry/Coordinator
On-site
Repeat client · 3 total searches
Biotech & Pharma
Private
Customer Service Manager successfully placed by #twiceasnice for a biotech & pharma company in the Pacific.
From the completed search:
Our client in the consumer goods industry is looking for a Customer Service Manager to add to their team in West Hollywood, CA. Reporting to the CEO, you will be responsible for overseeing a small team of customer service representatives. Our client is looking for someone with customer service management experience with prior experience using a ticketing system software experience. To be successful in the role, you must be enthusiastic, a problem solver and have a high amount of initiative. This is a great opportunity to join a growing company and be an extremely valuable member of the team.
Search Details
| Role | Customer Service Manager |
| Role Level | Entry/Coordinator |
| Industry | Healthcare |
| Region | Pacific |
| Work Model | On-site |
| Salary | ~$75,000 |
| Intake to Offer-Extended Candidate | 14Days From Intake Call to Offer Extended Candidate |
| Our Fee | 9.9% |
| Guarantee | 18 months |
| Repeat Client | Yes — 3 total searches with this client |
Fee Comparison
| Our Fee (9.9%) | $7,425 |
| Industry Standard (20%) | $15,000 |
| Client Savings | $7,575 |
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