#twiceasnice Recruiting placed a Customer Service Manager for a biotech & pharma company in the Pacific. The role is in Healthcare, specifically Biotech & Pharma. The client is a private company. This is a repeat client with 3 total searches. Offer extended in 14 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record

Customer Service Manager
Healthcare · Pacific

Customer Service & Support Entry/Coordinator On-site Repeat client · 3 total searches Biotech & Pharma Private
Customer Service Manager successfully placed by #twiceasnice for a biotech & pharma company in the Pacific.
From the completed search:

Our client in the consumer goods industry is looking for a Customer Service Manager to add to their team in West Hollywood, CA. Reporting to the CEO, you will be responsible for overseeing a small team of customer service representatives. Our client is looking for someone with customer service management experience with prior experience using a ticketing system software experience. To be successful in the role, you must be enthusiastic, a problem solver and have a high amount of initiative. This is a great opportunity to join a growing company and be an extremely valuable member of the team.

RoleCustomer Service Manager
Role LevelEntry/Coordinator
IndustryHealthcare
RegionPacific
Work ModelOn-site
Salary~$75,000
Intake to Offer-Extended Candidate14Days From Intake Call to Offer Extended Candidate
Our Fee9.9%
Guarantee18 months
Repeat ClientYes — 3 total searches with this client
Our Fee (9.9%)$7,425
Industry Standard (20%)$15,000
Client Savings$7,575