#twiceasnice Recruiting placed a Client Support Specialist for an Irish-owned packaging & containers manufacturer in the New England. The role is in Manufacturing, specifically Packaging & Containers. The client is a subsidiary company. This is a repeat client with 3 total searches. First qualified candidate submitted in 8 days. Offer extended in 91 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record

Client Support Specialist
Manufacturing · New England

Customer Service & Support Mid/Senior Contributor Hybrid Repeat client · 3 total searches Packaging & Containers Subsidiary
Client Support Specialist successfully placed by #twiceasnice for an Irish-owned packaging & containers manufacturer in the New England.
From the completed search:

Our client in the eco-responsible packaging industry is looking for a Client Support Specialist to add to their mission-driven team outside of Manchester, New Hampshire. Your primary responsibility will be to proactively assist customers by handling a variety of tasks, including responding to inquiries via multiple channels, processing orders, ensuring client satisfaction through follow-up calls, managing order tracking, and coordinating logistics. To thrive in this position, you should be a natural “people person” with strong written and verbal communication skills, and find fulfillment in the versatility of tasks, as no two days are the same. If you are passionate about sustainability, possess strong customer service skills, and want to be part of a team that is committed to making a difference, this could be a great opportunity to make a positive impact on the planet while achieving business success.

RoleClient Support Specialist
Role LevelMid/Senior Contributor
IndustryManufacturing
RegionNew England
Work ModelHybrid
Salary~$55,000
Days to First Accepted Submittal8
Intake to Offer-Extended Candidate91Days From Intake Call to Offer Extended Candidate
Our Fee9.9%
Guarantee18 months
Repeat ClientYes — 3 total searches with this client
Our Fee (9.9%)$5,445
Industry Standard (20%)$11,000
Client Savings$5,555