VP of Customer Success
Professional Services · Remote / National
This staffing industry client needed a VP of Customer Success to lead an 18-person remote team managing B2B client relationships—reporting directly into the executive strategy team. The search required someone with genuine VP or C-Suite experience, 10+ years in long-term B2B relationship management, and the operational chops to build metrics frameworks and drive process improvements across a distributed workforce. Geographic restrictions (no Pacific Time Zone candidates) and the sub-$175K compensation narrowed an already thin executive pool. This repeat client saw an accepted offer just 8 days after the search launched.
| Role | VP of Customer Success |
| Role Level | VP |
| Industry | Professional Services |
| Region | Remote / National |
| Work Model | Remote |
| Salary | ~$175,000 |
| Days to First Accepted Submittal | 8 |
| Intake to Offer-Extended Candidate | 8Days From Intake Call to Offer Extended Candidate |
| Our Fee | 9.9% |
| Guarantee | 18 months |