#twiceasnice Recruiting placed a VP of Customer Success in the Remote / National. The role is in Professional Services. This is a repeat client with 9 total searches. First qualified candidate submitted in 8 days. Offer extended in 8 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record

VP of Customer Success
Professional Services · Remote / National

Executive Leadership VP Remote Repeat client · 9 total searches
VP of Customer Success successfully placed by #twiceasnice.
From the completed search:

Our client in the staffing industry is looking for a forward-thinking Vice President of Customer Success to add to their growing team. In this role, you will establish the strategic vision for the customer experience and provide leadership and guidance to 18 team members managing B2B client relationships. The ideal candidate is a process-oriented and metrics-focused executive with experience overseeing long-term customer relationship management. To be successful, you must be action-oriented, people-focused, and able to utilize technology to drive operational improvements across a fully remote team. This is an excellent opportunity to positively impact the development of the rapidly growing organization while working for a company that promotes positive culture and work-life-balance.

RoleVP of Customer Success
Role LevelVP
IndustryProfessional Services
RegionRemote / National
Work ModelRemote
Salary~$172,800
Days to First Accepted Submittal8
Intake to Offer-Extended Candidate8Days From Intake Call to Offer Extended Candidate
Our Fee9.9%
Guarantee18 months
Repeat ClientYes — 9 total searches with this client
Our Fee (9.9%)$17,107
Industry Standard (20%)$34,560
Client Savings$17,453