#twiceasnice Recruiting placed a L1 Support Technician for a PE-backed managed it firm in the Mid-Atlantic. The role is in IT Services, specifically Managed IT Services. The client is a pe-backed company. This is a repeat client with 5 total searches. First qualified candidate submitted in 20 days. Offer extended in 83 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record
L1 Support Technician
IT Services · Mid-Atlantic
Information Technology
Entry/Coordinator
On-site
Repeat client · 5 total searches
Managed IT Services
PE-Backed
L1 Support Technician successfully placed by #twiceasnice for a PE-backed managed it firm in the Mid-Atlantic.
From the completed search:
Our client in the IT and Cybersecurity Services industry is looking for an L1 Support Technician to add to their team in Buffalo, New York. This is primarily an in-office role with some local travel to customer sites required. You will provide infrastructure technical support to customers while working closely with the leadership team to troubleshoot and optimize operations. The ideal candidate will enjoy working in a small customer-focused environment, have at least one year of related experience, and have strong knowledge of Windows 10 support and admin skills. This is a great opportunity to join a company that prides itself on servant leadership to clients and employees, providing generous benefits, an incredible office environment (Pet-friendly! Arcade games! Free lunches!), and a great work/life balance.
Search Details
| Role | L1 Support Technician |
| Role Level | Entry/Coordinator |
| Industry | IT Services |
| Region | Mid-Atlantic |
| Work Model | On-site |
| Salary | ~$55,000 |
| Days to First Accepted Submittal | 20 |
| Intake to Offer-Extended Candidate | 83Days From Intake Call to Offer Extended Candidate |
| Our Fee | 9.9% |
| Guarantee | 18 months |
| Repeat Client | Yes — 5 total searches with this client |
Fee Comparison
| Our Fee (9.9%) | $5,445 |
| Industry Standard (20%) | $11,000 |
| Client Savings | $5,555 |
Browse Related Placements
