L1 Support Technician
IT Services · Southeast

Our client in the IT services industry is looking for an L1 Support Technician to join their team. You’ll be supporting their clients in the Birmingham area with daily troubleshooting and diagnostics. You’ll spend about half your time providing onsite assistance and the balance of your time working from your home office. They’re looking for someone with at least a year of experience providing similar help desk support with familiarity in Microsoft environments. Because this role will be customer-facing, you must be a strong communicator who isn’t afraid to be on the front lines. This is a rare opportunity to build your career with a culture-focused team and a tech-forward environment. You’ll be exposed to different clients and tech stacks ultimately increasing your scope of competency. Given the diversity in environments, you must be open to learning new skills and be flexible with changing technologies. Although technical aptitude is a must to be successful, our client puts just as much emphasis on interpersonal skills and the right culture fit. After all, they were named in the top ten list of best companies to work for in Birmingham. If you are a high-integrity, agile team member who is looking for a role that will expand your portfolio, this is a great opportunity to join a small yet growing company that has been highlighted multiple times for their employee satisfaction.