#twiceasnice Recruiting placed a L1 Support Specialist in the New England. The role is in IT Services, specifically Managed IT Services. This is a repeat client with 2 total searches. First qualified candidate submitted in 3 days. Offer extended in 3 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record
L1 Support Specialist
IT Services · New England
Information Technology
Entry/Coordinator
On-site
Repeat client · 2 total searches
Managed IT Services
L1 Support Specialist successfully placed by #twiceasnice in the New England.
From the completed search:
Search Details
Our client in the IT and Managed Services industry is looking for an L1 Support Specialist to add to their team in Bedford, Massachusetts. You will provide technical support to customers while working closely with the leadership team to troubleshoot and optimize operations. The ideal candidate will enjoy working in a small customer-focused environment, have at least two years of related experience, and have strong knowledge of Windows 10 support and admin skills. This is an exciting opportunity with a company that prides itself on its servant culture to both team members and clients. You will be exposed to a diverse set of technologies and projects as you do meaningful work without sacrificing work/life balance.
| Role | L1 Support Specialist |
| Role Level | Entry/Coordinator |
| Industry | IT Services |
| Region | New England |
| Work Model | On-site |
| Salary | ~$55,000 |
| Days to First Accepted Submittal | 3 |
| Intake to Offer-Extended Candidate | 3Days From Intake Call to Offer Extended Candidate |
| Our Fee | 9.9% |
| Guarantee | 18 months |
| Repeat Client | Yes — 2 total searches with this client |
| Our Fee (9.9%) | $5,445 |
| Industry Standard (20%) | |
| Client Savings | $5,555 |