#twiceasnice Recruiting placed a IT Support Specialist for a managed it firm in the Great Lakes. The role is in IT Services, specifically Managed IT Services. The client is a private company. This is a repeat client with 5 total searches. First qualified candidate submitted in 5 days. Offer extended in 56 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record
IT Support Specialist
IT Services · Great Lakes
Information Technology
Entry/Coordinator
Remote
Repeat client · 5 total searches
Managed IT Services
Private
IT Support Specialist successfully placed by #twiceasnice for a managed it firm in the Great Lakes.
From the completed search:
Search Details
Our client—a growing IT services company serving small to mid-sized businesses across Southeast Michigan—is seeking a skilled IT Support Specialist to provide responsive, high-quality technical support to external clients, primarily remote with occasional on-site visits. In this client-facing role, you’ll troubleshoot infrastructure issues, assist with server and network installations, and support onboarding for new users and organizations. This is a great opportunity to take ownership of your work within a company that values autonomy, upholds high standards of integrity, and promotes a supportive, team-first culture. *Note: To qualify for this position, you must live within 25 miles of Lansing or Ann Arbor, MI.
| Role | IT Support Specialist |
| Role Level | Entry/Coordinator |
| Industry | IT Services |
| Region | Great Lakes |
| Work Model | Remote |
| Salary | ~$65,000 |
| Days to First Accepted Submittal | 5 |
| Intake to Offer-Extended Candidate | 56Days From Intake Call to Offer Extended Candidate |
| Our Fee | 9.9% |
| Guarantee | 18 months |
| Repeat Client | Yes — 5 total searches with this client |
| Our Fee (9.9%) | $6,435 |
| Industry Standard (20%) | |
| Client Savings | $6,565 |