#twiceasnice Recruiting placed a IT Support Specialist (L1/Help Desk) in NC. The role is in Professional Services. Offer extended in 36 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record
IT Support Specialist (L1/Help Desk)
Professional Services · Southeast
Information Technology
Entry/Coordinator
On-site
IT Support Specialist (L1/Help Desk) successfully placed by #twiceasnice in the Southeast.
From the completed search:
Search Details
Our client, a growing North Carolina-based Managed IT Services Provider (MSP), is seeking an IT Support Specialist to join their collaborative team. In this role, you will provide Level 1 support to business clients, resolving common hardware, software, Microsoft 365, and end-user issues while escalating more complex problems as needed. This position is fully in-office, providing remote help desk support for workstation deployments, hardware installations, and client onboarding. If you're eager to learn, enjoy working as part of a team, and want to grow your career with a company that values trust, innovation, accountability, and strong client partnerships, we'd love to hear from you.
| Role | IT Support Specialist (L1/Help Desk) |
| Role Level | Entry/Coordinator |
| Industry | Professional Services |
| Region | Southeast |
| State | NC |
| Work Model | On-site |
| Salary | ~$50,500 |
| Intake to Offer-Extended Candidate | 36Days From Intake Call to Offer Extended Candidate |
| Candidates Submitted | 6 |
| Our Fee | 9.9% |
| Guarantee | 18 months |