#twiceasnice Recruiting placed a Customer Service Coordinator (Insect Control) for a family-owned mid-size building services & trades (hvac, electrical, plumbing) company in MA. The role is in Construction / Real Estate, specifically Building Services & Trades (HVAC, Electrical, Plumbing). The client is a family-owned company. This is a repeat client with 3 total searches. First qualified candidate submitted in 14 days. Offer extended in 126 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record

Customer Service Coordinator (Insect Control)
Construction / Real Estate · New England

Customer Service & Support Entry/Coordinator On-site Repeat client · 3 total searches Building Services & Trades (HVAC, Electrical, Plumbing) Family-Owned
Customer Service Coordinator (Insect Control) successfully placed by #twiceasnice for a family-owned mid-size building services & trades (hvac, electrical, plumbing) company with 51-200 employees in MA.
From the completed search:

Our client, a small family-owned environmental services company, is seeking a Customer Service Coordinator to join their team in Shrewsbury, MA. In this role, you'll provide exceptional customer support, schedule service appointments, and manage technician schedules. Our client seeks someone with a background in customer relations within field services such as pest control or landscaping. Beyond that, this position demands strong interpersonal skills, effective phone presence, and computer proficiency. If you thrive in a small, fun office environment and seek skill development, seize this opportunity to join a 100+ year-old company with immense growth potential!

RoleCustomer Service Coordinator (Insect Control)
Role LevelEntry/Coordinator
IndustryConstruction / Real Estate
RegionNew England
StateMA
Work ModelOn-site
Salary~$50,500
Days to First Accepted Submittal14
Intake to Offer-Extended Candidate126Days From Intake Call to Offer Extended Candidate
Our Fee9.9%
Guarantee18 months
Repeat ClientYes — 3 total searches with this client
Our Fee (9.9%)$5,000
Industry Standard (20%)$10,101
Client Savings$5,101