#twiceasnice Recruiting placed a Customer Service Coordinator for a family-owned mid-size building services & trades (hvac, electrical, plumbing) company in MA. The role is in Construction / Real Estate, specifically Building Services & Trades (HVAC, Electrical, Plumbing). The client is a family-owned company. This is a repeat client with 3 total searches. First qualified candidate submitted in 20 days. Offer extended in 23 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record

Customer Service Coordinator
Construction / Real Estate · New England

Customer Service & Support Entry/Coordinator On-site Repeat client · 3 total searches Building Services & Trades (HVAC, Electrical, Plumbing) Family-Owned
Customer Service Coordinator successfully placed by #twiceasnice for a family-owned mid-size building services & trades (hvac, electrical, plumbing) company with 51-200 employees in MA.
From the completed search:

Our client, a small family-owned environmental services company, is seeking a Customer Service Coordinator to join their team in Shrewsbury, MA. In this role, you'll provide customer support, schedule service appointments, and technician schedules, and assist with Accounts Receivable (training provided). We're in search of a candidate who brings a customer relations background, strong communication abilities, and computer proficiency to the table. You'll receive hands-on training from the experienced office manager, preparing you for the busy season starting in March. If you thrive in a small, fun office environment and seek skill development, seize this opportunity to join a 100+ year-old company with immense growth potential!

RoleCustomer Service Coordinator
Role LevelEntry/Coordinator
IndustryConstruction / Real Estate
RegionNew England
StateMA
Work ModelOn-site
Salary~$50,500
Days to First Accepted Submittal20
Intake to Offer-Extended Candidate23Days From Intake Call to Offer Extended Candidate
Our Fee9.9%
Guarantee18 months
Repeat ClientYes — 3 total searches with this client
Our Fee (9.9%)$5,000
Industry Standard (20%)$10,100
Client Savings$5,100