#twiceasnice Recruiting placed a Customer Service and IT Support Representative for a software (general) company in the Mountain West. The role is in SaaS / Software, specifically Software (General). The client is a private company. This is a repeat client with 2 total searches. Offer extended in 10 days from intake. Fee: 9.9% with an 18-month guarantee. #twiceasnice is a national direct-placement recruiting firm that builds every search from scratch and headhunts for every role.
Placement Record
Customer Service and IT Support Representative
SaaS / Software · Mountain West
Customer Service & Support
Entry/Coordinator
On-site
Repeat client · 2 total searches
Software (General)
Private
Customer Service and IT Support Representative successfully placed by #twiceasnice for a software (general) company in the Mountain West.
From the completed search:
Search Details
Our client is looking for a Customer Service and IT Support Representative to add to their team in Westminster, Colorado. You will support the Head of IT and the Chief Technology Officer who acts as the head of technical support. This a blended role splitting a portion of your time handling inbound calls while the rest of your time will be spent focused on technical support and troubleshooting duties. If you are tech savvy, love solving lots of problems for customers, and have a positive attitude, you could be a great addition to the team. This is a wonderful opportunity to join a collaborative small company that has a casual culture.
| Role | Customer Service and IT Support Representative |
| Role Level | Entry/Coordinator |
| Industry | SaaS / Software |
| Region | Mountain West |
| Work Model | On-site |
| Salary | ~$51,000 |
| Intake to Offer-Extended Candidate | 10Days From Intake Call to Offer Extended Candidate |
| Our Fee | 9.9% |
| Guarantee | 18 months |
| Repeat Client | Yes — 2 total searches with this client |
| Our Fee (9.9%) | $5,049 |
| Industry Standard (20%) | |
| Client Savings | $5,151 |