Bilingual IT Help Desk Support Technician (Night Shift)
Professional Services · CANADA
Our client, a long-standing IT services firm, is seeking a Bilingual IT Help Desk Support Technician to join their remote night-shift support team. In this role, you will provide front-line technical support to end-user clients across hardware, software, Microsoft 365, connectivity, and basic networking issues. This position is ideal for someone with at least 2 years of IT/help desk experience who is comfortable working independently during overnight hours while following documented processes, maintaining clear ticket notes, and escalating issues appropriately. The ideal candidate is a reliable, process-driven troubleshooter who communicates clearly in both English and French and takes pride in delivering responsive, professional support to clients. This is a great opportunity to continue growing your IT career with a stable, client-focused technology services firm that values strong documentation, teamwork, and ongoing technical development.
| Role | Bilingual IT Help Desk Support Technician (Night Shift) |
| Role Level | Entry/Coordinator |
| Industry | Professional Services |
| Region | CANADA |
| Work Model | Remote |
| Salary | ~$43,546 |
| Intake to Offer-Extended Candidate | 7Days From Intake Call to Offer Extended Candidate |
| Candidates Submitted | 1 |
| Our Fee | 9.9% |
| Guarantee | 18 months |